Returns & Exchanges

At Senzu Health, we stand behind the quality of our wellness products and offer a 30-day hassle-free return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we are here to help you find the right solution through an exchange or full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all seals are intact and any promotional materials are included.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5 to 7 business days.